Shipping policy
Shipping Policy
Last Updated: September 7, 2026
At TinyThread, we want every customer to understand how shipping works before completing a purchase. This Shipping Policy describes our delivery coverage, available shipping methods, shipping charges, estimated transit times, tracking procedures, and how certain delivery-related situations are handled.
1. Where We Ship
TinyThread currently ships orders to eligible addresses within the United States only.
At this time, we do not offer international shipping. Orders requiring delivery to an address outside the United States cannot be fulfilled through our current shipping services.
Customers must provide a complete and accurate U.S. shipping address during checkout.
2. Shipping Methods and Rates
TinyThread offers the following delivery options for eligible domestic orders:
Standard Shipping
Estimated transit time: 3–5 business days
Shipping fee: $8.00
FREE for qualifying orders of $70.00 or more
Express Shipping
Estimated transit time: 1–2 business days
Shipping fee: $15.00
Available shipping methods and applicable charges will be displayed at checkout before an order is finalized.
3. Free Standard Shipping
Customers qualify for FREE Standard Shipping when their eligible order total reaches $70.00 or more.
For orders under $70.00, the regular Standard Shipping charge is $8.00.
Free shipping applies only to the Standard Shipping option. If a customer chooses Express Shipping, the regular $15.00 Express Shipping fee applies regardless of the order value.
4. Shipping Overview
Our current U.S. shipping structure is:
Standard Shipping — 3–5 business days — $8.00
Standard Shipping on orders $70.00+ — 3–5 business days — FREE
Express Shipping — 1–2 business days — $15.00
The delivery periods above represent estimated carrier transit times and do not include the time required to prepare an order before shipment.
5. Order Preparation and Processing
After an order is submitted, TinyThread may require time to review the purchase, prepare the merchandise, package the products, and arrange transfer to the appropriate shipping carrier.
Order processing time and shipping transit time are separate.
The estimated 1–2 business days for Express Shipping and 3–5 business days for Standard Shipping generally begin once the order has completed processing and has been accepted by the carrier.
Orders received on weekends or recognized holidays may begin processing on the next business day.
6. Business Days and Estimated Delivery
Business days generally refer to Monday through Friday, excluding Saturdays, Sundays, and applicable holidays.
Delivery periods provided in this Shipping Policy are estimates and are not guaranteed arrival dates.
Actual delivery times may vary because of severe weather, carrier network interruptions, transportation problems, holiday demand, increased seasonal shipping volumes, regional disruptions, or other circumstances outside the reasonable control of TinyThread.
7. Correct Shipping Information
Customers are responsible for reviewing their shipping information carefully before completing checkout.
Please verify the following:
Recipient's full name
Complete street address
Apartment, suite, or unit number, if applicable
City
State
ZIP code
Incorrect or incomplete delivery information may result in shipping delays, failed delivery attempts, or packages being returned to sender.
If you discover an address error after placing your order, contact TinyThread promptly. We will make reasonable efforts to assist before dispatch, but address changes cannot be guaranteed once fulfillment or carrier processing has begun.
8. Tracking Your Shipment
When tracking is available, shipment information may be provided after the order has been dispatched.
A newly created tracking number may not display movement immediately. Carriers may require additional time to receive and scan the package into their transportation network.
Once tracking becomes active, customers can generally use the carrier's tracking system to view the latest available shipment status.
9. Shipping and Carrier Delays
Although TinyThread aims to provide reliable delivery estimates, unexpected delays may occasionally occur.
Delays can result from circumstances such as:
Severe weather conditions
Carrier service interruptions
Transportation disruptions
Holiday shipping periods
High seasonal parcel volumes
Other unforeseen logistical events
If your package appears to be substantially delayed, please contact TinyThread with your order information. We will review the available tracking details and provide reasonable assistance.
10. Returned or Undeliverable Shipments
A carrier may return a package to TinyThread when delivery cannot be completed.
Possible reasons include an incorrect address, incomplete delivery details, missing apartment or unit information, repeated unsuccessful delivery attempts, or other carrier-related issues.
If your order is returned as undeliverable, please contact us to discuss the available next steps.
Additional shipping charges may apply if reshipment is required because incorrect or incomplete shipping information was originally provided by the customer.
11. Package Marked as Delivered but Missing
If carrier tracking indicates that your shipment has been Delivered but you cannot locate it, please check all common delivery locations, including your mailbox, porch, building entrance, reception area, parcel locker, or another secure area around the property.
We also recommend checking with household members, neighbors, property management, or the applicable shipping carrier.
If the package remains missing, contact TinyThread with your order details so we can review the available delivery information and provide reasonable assistance.
12. Products Damaged in Transit
Customers should inspect their package and merchandise promptly after delivery.
If an order appears to have been damaged during transportation, please contact TinyThread as soon as possible.
We recommend keeping the original shipping container and packaging materials and taking clear photographs showing the condition of the external package, internal packaging, and affected products.
Any eligible return, refund, exchange, or replacement may also be handled according to our Return & Refund Policy.
13. International Shipping Restriction
TinyThread does not currently ship internationally.
Our shipping services are limited to eligible addresses within the United States. Orders requiring shipment to destinations outside the U.S. cannot be fulfilled under our current delivery arrangements.
14. Changes to This Shipping Policy
TinyThread may update this Shipping Policy periodically to reflect changes in shipping rates, carrier services, delivery options, fulfillment procedures, or other operational requirements.
The latest version of this policy will be published through our store with the applicable revision date.
Contact Information
For questions regarding shipping rates, delivery estimates, tracking information, or an existing shipment, please contact:
TinyThread
Address: 2647 Fairfield Union Road, Lancaster, OH 43130, United States
Phone: 740-503-1858
Email: sontran6663@gmail.com